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Return & Exchange Policy

We want you to be happy with your order. If something isn’t right, we’ll make it right.

Return window: You can request a return or exchange within 7 days of receiving your order.

Condition: The product must be unused, in its original packaging, and free of damage not caused by a manufacturing defect.

Damaged or wrong item: If your order arrives damaged or you received the wrong product, contact us within 48 hours of delivery and we’ll arrange a free replacement.

How to request a return: Message us on WhatsApp at +923000000000 or email support@theboundaryshop.pk with your order details, and our team will guide you through the next steps.